Claims

We understand that your professional reputation and that of your business means everything to you. That’s why we manage all our claims in Singapore, to promptly and comprehensively deal with them, reducing the potential impact and stress of a loss.

Overview

We provide a straightforward, responsive service, supported by high quality providers. We know that delays can be a big issue, so we have developed service standards and processes to provide a simple way for clients to notify claims and have them assessed.

We see insurance as a long-term relationship. Risk management is key in preventing loss, so we apply our knowledge and expertise to your business to identify risk management gaps lessening the likelihood of a claim arising in the first place.

A Tripartite Collaboration

Insured customer

Insurance broker

Delta Underwriting

Problem Solvers

Individualised response

Understanding commercial realities

Not only about paying the claim

100% Locally Handled

Local Claims handling authority

Customer Focus

Easy to lodge claims

Direct access

Legal Expertise

The right lawyer for the right job

Claims Experts

lnhouse legal expertise

Claims handlers have an average 15+ years’ experience

Commercial focus

Notification Forms

You can download the notification forms below.

Claims must be notified in writing. Once you have completed the form, send it to your insurance intermediary, who will notify us of the claim. If it's urgent, the claim can be notified without a completed notification form, provided we have sufficient details. We will, however, need a completed form as soon as is practicable, as it contains important declarations.

Service Standards

Our aim is simple – to resolve the claim that is holding you or your business back. We've developed service standards to ensure that the claims service is simple to follow, achieves timely resolution and you are kept informed and involved throughout the process.

Complaints

If you have a complaint, details of our complaints process can be found here.

Contact Details

New notifications can be lodged in the following ways:

By email to:

Delta Claims Team claims@deltaunderwriting.com

By post to:

Delta Underwriting Pte Ltd

51 Bras Basah Road

Lazada One, #06-01

Singapore 189554