What Became of the Claim? - Cyber breach

An F&B Company, trusted with sensitive data, faced a harrowing cyber breach. Their administrative accounts were compromised, granting unauthorised access via Remote Desktop Protocol (RDP) to their internet-facing web server. The investigation swiftly identified an RDP brute force attack as the likely root cause, enabling threat actors to infiltrate various servers and exfiltrate terabytes of invaluable data, including personal information.

Guided by Delta, the insured took decisive action to engage forensic consultants, public relations experts, and legal counsel to combat the breach head-on. Because the data exfiltrated contained personal information, privacy regulators were also promptly notified so that they could complete a full investigation.

Fortunately, due to proactive measures and collaborative efforts with vendors, the insured successfully avoided regulatory fines and now only needs to oversee the completion of all remediation recommended by forensic experts.

The financial impact of dealing with this breach surpassed $200,000, however with the protection of Delta’s cyber insurance, our client was shielded from bearing this burden alone. Our cover not only alleviated financial strain, but the invaluable support offered throughout the claims process, enabled them to navigate the complexities of this cyber attack with confidence.

For further info on our comprehensive cyber insurance solutions and to work with a proactive partner who offers businesses a strong defense against cyber threats, please reach out to your Delta Representative.